At DIVINEBEE, we value your satisfaction with every purchase.
If you are not entirely satisfied with your order, please review our refund and cancellation policy below.
Order Cancellation
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Orders can be cancelled within 12 hours of placing them by contacting us at divinebee.info@gmail.com.
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Once your order is shipped, it cannot be cancelled.
Returns & Refunds
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We accept returns only for damaged, defective, or incorrect items.
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Please contact us within 2 days of delivery with unboxing video and images of the issue.
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Once approved, refunds will be issued to your original payment method within 7–10 business days.
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Items must be unused and in their original packaging to qualify.
Non-Returnable Items
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Custom-made or personalized art and craft products cannot be returned or refunded unless damaged on arrival.
For any refund-related queries, write to us at divinebee.info@gmail.com